At Karen Voyager, we are committed to delivering your orders safely and efficiently, no matter where you are in the world. This Shipping Policy explains how we process and handle deliveries.
All orders are processed once payment or confirmation is received.
You will receive a confirmation email with your order details after placing your purchase.
When your order is dispatched, we will notify you with tracking information (if available).
We partner with trusted delivery and courier services to ensure your order reaches you in the best possible condition. The shipping method for your order will depend on your location and the nature of the items purchased.
Where applicable, you will receive tracking details via email once your order has been shipped. This allows you to follow your package until it arrives at your doorstep.
If a delivery attempt is unsuccessful due to an incorrect address or unavailability of the recipient, our courier partner may contact you to reschedule the delivery. Please ensure accurate details are provided during checkout to avoid delays.
If your order arrives damaged or is lost during transit, please contact us at [email protected] within 48 hours of delivery for assistance. We will investigate and arrange a replacement or solution as quickly as possible.
For any questions regarding your shipping or delivery, please reach out to us at:
Karen Voyager
Email: [email protected]